Our Global Customer Service Portal offers customers and service partners technical support by Waldner’s trained service personnel – 24 hours a day worldwide. We are available around the clock with our knowledge and expertise in the event of faults and malfunctions.
Waldner. Your professional technical and software support
We would be happy to advise you professionally and efficiently and jointly agree on the ongoing procedure. Working closely with you we will identify the correct solution for your needs and, if necessary, also specify the spare parts needed to rectify the fault. Our Support Team can also assist with questions about the software you operate in your laboratory. If required, we will provide remote maintenance and develop a specific remote diagnosis.
Please have the data on the type plate of the affected component to hand for our Support Team to ensure fast and professional advice. Look on Waldner as the service provider for your laboratories worldwide – guaranteeing smooth processes in your labs.
Waldner Laboreinrichtungen GmbH & Co. KG